Hotjar is a behavior analytics tool that helps us understand how users interact with our website through heatmaps, session recordings, and feedback tools.
Service URL: www.hotjar.com (opens in a new window)
_hjid
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser.
1 year
_hjCookieTest
Checks to see if the browser is set to block or allow cookies.
Session
_hjSession_2471597
A cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session.
Session
_hjSessionUser_2471597
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser.
1 year
_hjAbsoluteSessionInProgress
This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.
Persistent
_hjFirstSeen
Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.
Persistent
_hjTLDTest
When the Hotjar script executes we try to determine the most generic cookie path we should use. This cookie is removed after the check.
Session
